How Owval Works

From application to your first order - here's how healthcare institutions partner with Owval for their medical supply needs.

Your Partner Journey

Step 01

Submit Your Application

Fill out our simple partner application form with your organization details, contact information, and verification documents. The process takes about 5 minutes.

  • Organization name, type, and address
  • GST number (if available)
  • Primary contact person details
  • Areas of interest (product categories)
Step 02

Verification & Approval

Our team reviews your application and verifies your organization details. This process typically takes 3-5 business days.

  • Document verification
  • Organization profile creation
  • Credit assessment (if applicable)
  • Dedicated account setup
Step 03

Organization Onboarding

Once approved, you'll receive login credentials and can start setting up your account.

  • Access to the full product catalog
  • User management (add team members with different roles)
  • Custom pricing based on your organization profile
  • Credit terms tailored to your needs
Step 04

Browse & Order

Explore our catalog of 1000+ medical products, add items to your cart, and place orders with just a few clicks.

  • Search and filter by category, manufacturer, or product name
  • Real-time inventory and pricing
  • Flexible payment options (credit terms, UPI, cards, PO)
  • Order templates for recurring needs
Step 05

Delivery & Ongoing Support

We handle fulfillment from our warehouse network and provide tracking for every order.

  • Order tracking and status updates
  • Dedicated support for order inquiries
  • Easy returns process
  • Spend analytics and reporting

Built for Every Role

Whether you're in administration, procurement, or finance - Owval works for you

For Hospital Administrators

  • Full visibility into procurement spending
  • Manage user access and permissions
  • Control credit limits and approval workflows
  • Track organization-wide analytics

For Procurement Managers

  • Easy ordering with search and filters
  • Saved order templates for recurring purchases
  • One-click reorder from order history
  • Real-time inventory visibility

For Finance Teams

  • GST-compliant invoices with HSN codes
  • Credit management with transparent terms
  • Spending reports and category breakdowns
  • Simplified reconciliation

Frequently Asked Questions

Ready to Get Started?

Apply today and experience a better way to procure medical supplies.